AI Scenario Training
Staff practice real hospitality situations through guided AI roleplay — upselling, de-escalation, cocktail knowledge, service recovery.
Platform tour
AI-powered hospitality training that actually moves the needle.
Serve By Example gives your team scenario-based practice, live performance tracking, and an AI coach that knows your venue — all from a single management console.
Pricing
Simple, transparent pricing for every team size
90%Mobile completion rate
3×Faster onboarding vs traditional
+15%Avg upsell improvement
2026Built for the AI training era
Management console
Your venue’s mission control.
A live dashboard that shows staff performance, training completion, upsell trends, and venue health — all in one view.
Venue performance mission controlLive data
Avg training completion87%↑ 12% this month
Scenario score (sales)74%↑ 9%
Upsell performance68%↑ 15%
Active staff this week14/162 need follow-up
✦ Ask AI Coach
Who hasn't completed their alcohol training?Which staff have the lowest sales scores?What's our average scenario score this week?Show me staff who need upselling practice.
✦ AI Coach
Sarah (Bartender) and James (Floor) haven’t completed their sales training module. Their upsell scores are below the venue average — I’d recommend assigning “Sales Conversations” this week.
What’s inside
Everything your team needs to perform at their best.
Role-Based Learning Paths
Tailor training to bartenders, floor staff, sales-focused team members and managers. Each role gets a targeted pathway.
Live Performance Tracking
Track progress across service, product knowledge, and sales skills. Real data shows you who is on-track and who needs support.
AI Coach (Ask Anything)
A venue AI coach answers management questions in plain language. Ask who needs training this week and get an instant answer.
Gamification & Badges
Staff earn milestone badges for completion, skill mastery, and top performance. Portable digital credentials boost engagement.
Multi-Venue Management
Manage multiple sites from a single console. Compare venue health scores, spot group-wide skill gaps, and standardize training.
Built for every level
One platform, three layers of value.
For staff
- Short, mobile-first learning modules
- Realistic scenario-based practice
- Instant AI feedback on every response
- Earn badges and track your own progress
For managers
- Full staff roster with skill analytics
- Ask the AI coach about your team instantly
- Assign targeted training by role or gap
- Multi-venue health score comparison
For venues
- Faster onboarding with starter templates
- Stronger and more consistent service standards
- Revenue impact from better upsell performance
- Scalable from single bar to group rollout
Mobile-first training
Your staff live on their phones. Your training should too.
Every scenario, coaching interaction, and progress dashboard is fully optimised for mobile. Staff can complete training between shifts, at the bar, or on the way to work. Platforms built this way achieve 90%+ completion rates with frontline teams.
- Scenarios fully functional on a 6-inch screen
- AI Coach accessible with a single tap
- Progress badges shareable to LinkedIn
- Managers get push alerts for team milestones
Serve By Example✦ AI Coach
Today’s scenario
Upsell challengeA customer orders a house vodka. Guide them toward a premium option.
Training CompleteSales Champion
Coming in V2 — Late 2026
Connects with the tools your venue already uses.
Serve By Example V2 will integrate directly with your POS, scheduling, and ordering platforms — no manual data entry, no double-handling.
POS & Payments
Lightspeed
Square
SwiftPOS
Ordermate
Zeller
Order & Table Management
me&u
Doshii
Workforce Management
Tanda
Deputy
All integrations are planned for the Serve By Example V2 release, scheduled for late 2026.
The market is moving to AI-powered training. You’re already there.
Major hospitality platforms are just now beginning to build what Serve By Example already has. Your window of competitive advantage is now — while the incumbents are still in the planning phase.