Cookies Policy

This Cookies Policy explains how Serve By Example (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our platform at servebyexample.co (the “Service”).

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, improve performance, and provide information to website owners. Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (which remain on your device until they expire or you delete them).

2. Categories of Cookies We Use

Essential cookies

These cookies are strictly necessary for the Service to function. Without them, core features such as account authentication and session management cannot work. You cannot opt out of essential cookies while using the Service.

• Authentication session: Maintained by Supabase to keep you logged in while you use the platform. Session cookies, deleted when you sign out or close your browser.
• CSRF protection: Prevents cross-site request forgery attacks. Session cookie.

Functional cookies

These cookies remember your preferences and personalise your experience on the platform, for example, remembering your selected training scenario or display settings.

• Campaign source (sbe_attr): A first-party cookie set by us when you arrive through a link that carries campaign details, such as an advertisement or an email. It records which campaign and page brought you to the Service so we can tell how new accounts and subscriptions found us. If you create an account or subscribe, those details are saved with your account and your payment record. It is set whichever cookie settings you choose, lasts 90 days, cannot be read by other websites, and is not shared with advertising networks.

Analytics cookies

We may use analytics tools to understand how users interact with the Service, which pages are most visited, and where improvements can be made. This data is collected in aggregate and does not identify you personally.

• Cloudflare Web Analytics: Counts page visits. It sets no cookies, stores nothing in your browser and does not follow you to other websites, so it runs whichever cookie settings you choose.
• Google Analytics: Sets cookies, and loads only if you accept analytics cookies in the cookie settings.

Error monitoring

When a page fails, a report of the fault is sent to Sentry so we can fix it. It sets no cookies and stores nothing in your browser, so it runs whichever cookie settings you choose.

Infrastructure cookies

Cloudflare, our hosting and security provider, may set cookies related to DDoS protection, bot detection, and traffic routing. This includes Cloudflare Turnstile, the check on our sign-in and sign-up forms that confirms a visitor is a person and not an automated program. These are essential for the security and reliability of the Service.

3. Third-Party Cookies

Some cookies on the Service are set by third-party providers who help us deliver the platform:

• Supabase: authentication and session management. See Supabase's Privacy Policy.
• Cloudflare: security and performance. See Cloudflare's Privacy Policy.
• Google Analytics: usage tracking and analytics. This is optional and only loads on our public website after you choose “Accept all” or turn Analytics on under “Customise”. See Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Extension.

We do not use advertising cookies or share cookie data with advertising networks.

4. Managing Cookies

You can control and manage cookies in several ways:

• Our cookie settings: When you first visit our public website you can choose “Accept all”, “Essential only” or “Customise”. Your choice is saved in your browser and you can change or withdraw it at any time using the “Cookie settings” link in the page footer. Withdrawing consent stops analytics and clears the Google Analytics cookies we can access.
• Browser settings: Most browsers allow you to view, delete, and block cookies. Visit your browser's help documentation for instructions:
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge
• Opt-out tools: You can opt out of analytics tracking through your browser's “Do Not Track” setting where supported.

Please note that blocking essential cookies will impair your ability to sign in and use the Service.

5. Changes to This Policy

We may update this Cookies Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

6. Contact Us

If you have questions about this Cookies Policy, please contact us at:

Serve By Example
Email: info@servebyexample.co